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Customer Service Professional
2 weeks ago
As a customer service professional, you will play a vital role in ensuring exceptional customer experiences. With flexibility in your schedule and the option to work full-time or part-time, you can balance your work and life effectively.
Key Responsibilities:- Assist customers with repayment options
- Upload loan documentation
- Update customer accounts
- Handle general enquiries
A high level of accuracy and attention to detail are crucial for maintaining accurate file notes and database updates while adhering to internal policies and regulatory requirements. Effective communication and teamwork are essential for building positive relationships and resolving customer issues promptly.
To be successful in this role, you must demonstrate a professional, respectful, and cooperative attitude. Experience in fast-paced customer environments is desirable but not necessary. We welcome applicants with a strong commitment to delivering high-quality customer service and who possess excellent problem-solving skills.
Requirements:- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a dynamic environment
- Strong problem-solving skills and attention to detail
- Ability to maintain confidentiality and handle sensitive information
We offer a supportive and inclusive work environment, opportunities for career growth and development, and a competitive remuneration package.
About Us:We value our employees' contributions and well-being, and strive to create a workplace that is engaging, motivating, and fulfilling.
