Customer Service Experience Collector

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $65,000
Remote Customer Service Reviewer Job

We are seeking an experienced and detail-oriented customer service reviewer to join our team. As a remote reviewer, you will be responsible for visiting retail outlets and evaluating the store's presentation, service quality, and overall experience.

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Key Responsibilities:

  • Evaluate store presentation, including visual merchandising and display of products
  • Assess customer service skills and sales techniques of retail staff
  • Conduct surveys and gather feedback from customers
  • Document observations and submit reports online
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Requirements:

  • Excellent communication and interpersonal skills
  • A keen eye for detail and ability to observe accurately
  • Reliable internet access and basic computer skills
  • Flexibility to travel to various locations as required
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Benefits:

  • Opportunity to work remotely and set your own schedule
  • Variety in assignments and tasks
  • Chance to provide valuable feedback to retailers and contribute to their growth
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What We Offer:

  • A competitive compensation package
  • Ongoing training and support
  • A dynamic and collaborative work environment
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