
Business Recovery Specialist
3 days ago
As a key member of our organization, you will play a vital role in driving the recovery and performance of injured workers. You will collaborate closely with internal and external stakeholders to develop and evaluate initiatives that enhance recovery outcomes.
Key Responsibilities:- Develop, implement, and evaluate health initiatives to drive improvement in recovery outcomes.
- Provide expert advice and consultation to internal and external stakeholders to ensure the design and delivery of recovery-related initiatives meet business and customer needs.
- Support the development and implementation of data-driven insights and reporting for health and disability services.
- Analyse complex performance data to identify areas for improvement, gaps, and risks, providing recommendations on how to manage escalating issues, anomalies, or opportunities.
- Assist with the development, management, and reporting of provider contracts, including tender processes.
- Contribute to the ongoing improvement of systems and processes to ensure efficient and effective operations.
- Strong experience in creating high-quality written reports, briefs, presentations, training, and strategic communications for internal and external stakeholders.
- A comprehensive understanding of the legal, policy, and operational environment, with a proven ability to deliver improvement initiatives and programs of work supported by research, analysis, and customer needs.
- Demonstrated ability to liaise professionally with a range of internal and external stakeholders.
- Excellent communication, customer service, interpersonal, and consultative skills.
- Ability to analyse, isolate, and interpret business and customer needs to develop relevant and appropriate solutions, ideas, and recommendations.
- Demonstrated ability to work in an ambiguous environment, responding flexibly to changing priorities and competing demands.
- Excellent time management, prioritisation, and organisational skills, with an ability to meet tight deadlines.
- Must be willing to attend the office a minimum of 3 days per week.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing professional development and growth opportunities.
- The chance to make a meaningful impact on the lives of others.
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