Customer Service Representative
2 weeks ago
We are seeking a Customer Service Representative to join our team at EG Batemans Bay store in NSW. This is an exciting opportunity to deliver exceptional customer experiences and contribute to the success of our frontline Fuel team.
About the RoleThis role involves:
- Providing top-notch customer service to ensure customer satisfaction and loyalty;
- Promoting products and offers in-store to drive sales and engagement;
- Operating point-of-sale systems and monitoring fuel and stock deliveries to maintain efficient operations;
- Maintaining a safe working environment by adhering to health and safety protocols;
- Ensuring effective merchandising and stock control to present stores in a premium manner.
We're seeking individuals with:
- Previous retail experience, preferably in a similar role, to support our store team;
- A confident attitude and energetic approach to daily tasks;
- Excellent customer service skills and attention to detail;
- The ability to work in a fast-paced environment with multiple priorities;
- A great communicator who is solutions-focused.
We offer:
- A competitive pay rate plus bonus and superannuation benefits;
- Access to over 1000 retailers offering discounts and cashback purchases;
- Save on fuel through our Team Fuel Discount when you fill up at EG;
- Access to employee well-being programs, including free flu vouchers and general counselling;
- 12 weeks paid parental leave for primary caregivers, keeping in touch days, and parental leave vouchers;
- Opportunities to grow your career across our expanding national network.
About EG Australia
We are a modern consumer retail group operating in Australia since 2019. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing valuable experience to our Retail Operations in Australia.
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