Customer Experience Specialist
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Kingston.
About the RoleAs a Customer Experience Specialist, you will be the face of exceptional service, delivering WOW moments for customers by guiding and advising them throughout their shopping experience. You will create magic by offering barista-made coffee and light refreshments, setting the stage for chef-led cooking demonstrations. Additionally, you will stay connected with your customers through follow-up emails and phone calls, ensuring everything runs smoothly from start to finish.
Key Responsibilities- Product Expertise: Develop a deep understanding of our products, providing tailored recommendations to customers
- Customer Service: Deliver exceptional service, exceeding customer expectations
- Communication: Effectively communicate with customers, responding to their needs and concerns
- Teamwork: Collaborate with colleagues to achieve sales targets and provide an outstanding customer experience
- Competitive Salary: $60,000 - $80,000 per annum, depending on experience
- Opportunities for Growth: Develop your skills and knowledge, with opportunities for career advancement within our company
- Benefits Package: Enjoy a range of benefits, including retail discounts, travel deals, wellness packages, and entertainment offers
We are Winning Appliances, a dynamic and growing company committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQ+, people of Aboriginal and Torres Strait Islander origin, and people with disabilities.
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