Customer Service Delivery Specialist

3 hours ago


Kingston, Australia Coles Full time

About Coles

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Coles is a leading Australian retailer with over 800 supermarkets across the country. Our team of dedicated employees work together to provide exceptional customer service and ensure that our customers receive the best shopping experience possible.

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Job Description

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We are seeking a Customer Service Delivery Specialist to join our team. As a key member of our delivery team, you will be responsible for safely navigating local neighbourhoods to deliver customer orders to their homes during the day or night. You will also assist with picking and packing orders to the highest standard, ready for delivery.

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Key Responsibilities

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  • Deliver customer orders to their homes in a timely and efficient manner">
  • Pick and pack orders to the highest standard, ready for delivery">
  • Work effectively as part of a team to achieve sales and customer service targets">
  • Maintain a safe and clean working environment at all times">
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Requirements

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To be successful in this role, you will need:

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  • An unrestricted Australian Driver's Licence">
  • A safe driving record (you will need to consent to undergo both a police history check and driving history check)">
  • The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas">
  • To be active – as well as driving, you will be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)">
  • Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends">
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Benefits

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As a valued member of our team, you will enjoy:

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  • A competitive salary of $55,000 - $65,000 per annum, depending on experience">
  • A safe and respectful work environment">
  • Ongoing training and development opportunities">
  • Access to employee discounts and rewards">
  • A fun and dynamic work environment">
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About You

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We are looking for someone who is passionate about delivering exceptional customer service and has a strong commitment to safety. If you are a motivated and energetic individual who enjoys working in a fast-paced environment, we would love to hear from you



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