Director of Events in Gold Coast

1 month ago


Gold Coast, Queensland, Australia Echo Entertainment Group Full time
About the Role

This is an exceptional opportunity to join the dynamic Events team at The Star Gold Coast, a world-class resort that offers an unparalleled guest experience. As Director of Events, you will play a key role in driving the success of our Events team, working closely with the General Manager Food & Beverage, Events to achieve business objectives.

Key Responsibilities
  • Lead the events operational teams in making growth-focused decisions that balance the needs of all stakeholders and the business.
  • Demonstrate passion for the business and achieving positive results for The Star Gold Coast.
  • Empower team members to try new things, actively communicate the benefits of continuous improvement for the business, and advocate for change.
  • Motivate others and constructively challenge how things are done to ensure the best outcome is achieved.
  • Actively manage the talent in your team to motivate and recognize high performance and coach others to develop into high performers.
  • Hold others accountable for their performance and delivering on set goals.
  • Take ownership of the role, including communications and relationships with key stakeholders, customers, and the broader business.
  • Create a team environment where people take accountability for their behavior and commitments.
  • Ensure high standards of compliance and workplace safety are embedded in all practices and processes.
Requirements
  • Extensive Events or Food & Beverage industry experience in senior leadership roles.
  • Previous senior management experience in a Director or equivalent leadership role in a large integrated resort or high-volume environment.
  • Degree or tertiary qualification in either Hospitality, Retail, Business, or equivalent.
  • Advanced knowledge of the principles and practices within the Events and Hospitality profession.
  • Experience in leading large professional hospitality teams in a 5-star environment with revenue turnovers in excess of $20m+ per annum.
  • Demonstrated ability in planning and resourcing people and products with strong commercial acumen in labor management and operational expenditure.
  • Provide strategic direction and support to the department to ensure an integrated system of employee relations and performance while ensuring organizational objectives are prevalent in any new initiatives.
  • Understanding of relevant statutory and reporting requirements.
  • Strong leadership and management skills.
What We Offer
  • A Permanent, Full-Time position with salary aligned to experienced and bonus incentive schemes.
  • 30% staff discounts across our award-winning venues at all three of our world-class properties.
  • Free meal with a new menu every single day.
  • Lifestyle and wellbeing discounts and benefits.
  • Career development, training, and courses via our very own The Star Academy.
  • Generous Paid Leave for primary and secondary carers.
  • Working hours that suit the new ways of workplace flexibility.
  • Phenomenal growth opportunities for the right candidate both personally and professionally.
  • Opportunity to work with world-class professionals and assets.
  • Group-wide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous.
About Us

The Star Gold Coast is a one-stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants, and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world-class DJs at Atrium Bar, and more. It is a destination that offers relaxation and fun at the same time.

Our Culture

At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognize the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognized with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.



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