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Critical Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCaregiver Full time $100,000 - $120,000

About Us

We're a specialty logistics provider in the Australasian healthcare sector, focusing on time-critical shipments for life-saving treatments and clinical breakthroughs. Our team manages the complexities of global clinical trials and surgical equipment delivery with precision, care, and urgency.

As a carbon-neutral company, we prioritize sustainability and strive to elevate patient outcomes through exceptional logistics services.

We handle temperature-sensitive deliveries, complex pharmaceutical shipments, and emergency medical transports with accuracy and compliance.

The Opportunity

We're seeking a detail-oriented Critical Operations Specialist who can thrive in high-pressure environments and contribute to our mission of saving lives through logistics.

This critical role involves overseeing sensitive shipments, providing hypercare support, and executing complex logistics operations. You'll be responsible for ensuring timely deliveries, managing escalations, and driving quality and compliance across our operations.

Responsibilities:

  • Manage critical shipments, including temperature-sensitive goods and pharmaceuticals
  • Provide real-time updates and support to clients during critical shipments
  • Collaborate with ops teams to ensure top-tier compliance with ISO and GDP standards
  • Drive continuous improvement initiatives to enhance operational efficiency and quality
  • Act as a subject matter expert for compliance issues and regulatory adherence

Requirements:

  • Experience in life sciences, clinical trials, or complex global logistics
  • Strong understanding of specialized logistics systems and processes
  • Excellent communication skills and ability to manage stakeholders
  • Razor-sharp attention to detail and problem-solving skills
  • Ability to thrive under pressure and manage shifting priorities
  • Customer-first mindset with a focus on delivering exceptional results

Benefits:

  • Meaningful impact: Contribute to saving lives through logistics that support critical medical treatments and clinical breakthroughs
  • Innovative environment: Work on cutting-edge logistics challenges and build expertise in a growing healthcare sector
  • Values-driven culture: Join a team that prioritizes sustainability, quality, and making a real difference in the community
  • Growth potential: Expand your career in a specialized, impactful space

Join us in making a difference

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