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Gaming Industry Job Opportunities

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomer Full time $45,000 - $65,000

Job Title: Gaming Customer Service Representative

 

We are seeking a skilled and enthusiastic customer service representative to join our team at one of the largest and most successful venues in Western Sydney.

 

The ideal candidate will have previous experience in providing exceptional customer service, as well as being able to work effectively in a fast-paced environment. They will be responsible for building rapport with members and guests, assisting with enquiries and requests, and maintaining the gaming floor.

 

Key Responsibilities:

- Building strong relationships with members and guests

- Providing exceptional customer service experiences

- Assisting with enquiries and requests

- Maintaining the gaming floor, including drinks service, machine errors, and housekeeping

 

Requirements:

- Previous customer service experience is essential

- Current RSA, RCG, and ARCG qualification is required

- Bar and gaming service experience is preferred

- Ability to work in a fast-paced environment

- Excellent interpersonal skills

 

What We Offer:

- Competitive casual rate above award rate

- Employee Enterprise Agreement

- Free onsite undercover parking

- Uniforms provided

- Staff Christmas Party

- Staff events - Trivia, Paint & Sip, Karaoke

- Employee Assistance Program - up to 6 sessions annually

- 25% staff discount with our food vendors

 

About Us:

Our company has a proud record of achievement, built on strong relationships with our members and the community from which we have grown. We offer ongoing opportunities for training and development to help grow your career within the hospitality industry.

 

How to Apply:

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for this position.