
Motoring Services Coordinator
1 week ago
With over 1.2 million members, we are seeking a skilled professional to provide exceptional customer service by drawing from their automotive background.
This permanent opportunity involves receiving and processing calls relating to motoring advice including Australian design rules, triage and free fault diagnosis bookings at auto service centers, and providing support to roadside assistance by processing calls relating to roadside assistance, battery services and products.
- Key Responsibilities:
- Receiving and processing calls relating to motoring advice
- Triage and free fault diagnosis bookings
- Providing support to roadside assistance
To be successful in this role, you will need:
- Qualifications and experience within the light vehicle automotive industry
- Proven experience in achieving key performance indicators (KPIs) and objectives individually and as part of a team
- Previous exposure and use of relevant software, including Microsoft Word, Excel, and automotive related systems
- Excellent verbal and written communication, attention to detail, and interpersonal skills
- The ability to problem solve and make decisions
We offer a range of benefits, including a competitive base salary plus superannuation, professional career development and training, generous discounts on home, contents, and car insurance, plus free roadside assistance.
This is a flexible full-time or part-time opportunity working Monday to Friday.
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