
Social Impact Case Manager
4 days ago
**Job Opportunity:** Homelessness Outreach Specialist
We are seeking a dedicated and passionate professional to join our team as a Homelessness Outreach Specialist. This vital role requires an individual who is committed to providing intensive, ongoing case management support to individuals and families at risk of or experiencing homelessness.
About the Role:The Homelessness Outreach Specialist will be responsible for delivering effective client-centered outreach case management to diverse cohorts at risk of or experiencing homelessness. This will involve conducting comprehensive intake and assessments in line with TSA's No Wrong Door policy, using a trauma-informed and Housing First approach.
The successful candidate will also provide information, referral, and advocacy services to clients to relevant services internal or external, administer brokerage, collaborate with Homelessness Assertive Outreach Teams, facilitate rapid rehousing, develop resources, work with schools to integrate homelessness awareness into curricula or community projects, establish partnerships with local businesses, schools, and community groups, and represent the service at community events, outreach hubs, and stakeholder meetings.
Required Skills and Qualifications:- Tertiary qualifications in community services, social work, or a related field (minimum Diploma level)
- 2 years experience in case management within the homelessness sector or similar
- Sound understanding of Trauma-Informed Practice and homelessness, including the systemic and individual factors that contribute to housing instability
- Demonstrated ability to effectively engage with individuals and families at risk of or experiencing homelessness
- Proven ability to build collaborative partnerships with service providers and other stakeholders
- Strong advocacy skills, with the ability to represent and support clients in navigating services and systems
- Strong communication and public speaking skills to engage diverse audiences
- Experience supporting culturally and linguistically diverse communities
As a registered NFP, we offer our eligible employees real and meaningful benefits, including:
- NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness, and financial discounts/benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
**Purpose-Driven Career:** Join our team and be part of creating positive social and sustainable outcomes.
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