Facilities Guest Services Coordinator

7 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $100,000

Residential Management Specialist

The Residential Management Specialist plays a pivotal role in ensuring the smooth operation of residential facilities. This individual is responsible for delivering exceptional guest experiences, navigating complex queries, and fostering positive relationships with internal and external stakeholders.

Key Responsibilities:
  • Answer incoming calls and administer phone reservations efficiently
  • Provide warm welcomes to guests and create a sense of arrival at the facility
  • Effectively handle guest inquiries and complaints, applying discretion and empathy where necessary
  • Cultivate open communication channels with both internal teams and external partners
Requirements:
  • Possession of relevant qualifications in hospitality or management would be highly beneficial
  • Demonstrated ability to thrive in dynamic work environments
  • Excellence in customer service and self-driven initiative
  • A team-oriented mindset with a strong emphasis on collaboration
About Woomera:

Located within the Australian outback, Woomera is a town rich in historical significance, owned and operated by the Department of Defence. The area presents an exciting opportunity to immerse oneself in the vast arid landscape, offering endless possibilities for exploration and discovery.

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