Quality Assurance Specialist
4 weeks ago
Job Title: Quality Assurance Specialist
Job Summary:
We are seeking a highly skilled Quality Assurance Specialist to join our team at WorkSafe Victoria. As a key member of the Insights and Experience team, you will play a critical role in ensuring the quality of service and claims management for our injured workers.
Key Responsibilities:
- Develop and maintain strong relationships with stakeholders to deliver quality program deliverables.
- Administer regular audits and health checks, and coordinate calibration activities.
- Analyse audit and health check results, and apply continual improvement.
- Prepare quality performance information, including reports and divisional performance packs.
- Provide recommendations and action plans to improve performance.
Requirements:
- Experience in Quality Management, auditing, risk, and compliance management methodologies.
- Strong communication and stakeholder engagement skills.
- Ability to work within deadlines and deliver high-quality results.
- Experience in Workers Compensation or other personal injury fields.
- Experience in Continuous Improvement methodologies.
- Strong understanding and experience with data modelling techniques.
- Advanced MS Excel, Word, and PowerPoint skills.
Qualifications:
- Relevant tertiary qualification or experience in a similar role.
About Us:
WorkSafe Victoria is committed to reducing workplace harm and improving outcomes for injured workers. We strive to build a diverse workforce that reflects the Victorian community we serve.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
To apply for this role, please submit your application through our website. We look forward to receiving your application.
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