Lead Technical Solutions Specialist
1 week ago
Unlock your potential as a Technical Success Manager. In this pivotal role, you will empower managed services partners to derive maximum value from cutting-edge platforms and services.
Key Responsibilities- Accelerate MSP success by spearheading technical onboarding and managed service adoption programs.
- Forge strong relationships with MSP technical teams, aligning to their business model and establishing yourself as a trusted advisor.
- Maximise SaaS platform utilisation and ensure managed services deliver tangible outcomes.
- 5+ years in a SaaS or MSP technical customer-facing role (Technical Account Manager, Solution Architect, or similar).
- Proven success driving solution adoption and retention in a subscription or managed service environment.
- Deep technical knowledge across cloud platforms, API integration and DevOps.
We are committed to equal employment opportunity, fostering an inclusive workplace where diversity is valued and respected. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position, please contact us.
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