
System Data Specialist
5 days ago
About the Role
The System Support Officer position plays a vital role in maintaining data on child protection information systems. This involves ensuring accuracy, completeness, quality, and timeliness of input and output.
- Maintain data on child protection information systems ensuring accuracy, completeness, quality and timeliness of input and output.
- Request child protection history and other information from authorized child protection and other government agencies.
- Interpret data and produce reports from existing departmental databases as required.
- Identify and analyze complex problems in relation to child protection information and recommend solutions.
- Provide exceptional service to clients of Child Safety Data Management Team.
- Assist with the development and delivery of task-related procedures and training material.
To be successful in this role, you will need to demonstrate capability in several key areas:
- Vision: Recognize how your work contributes to the organization's vision and community outcomes, accept decision-making responsibility, and show judgement when to escalate.
- Results: Embrace the value of diverse viewpoints, implement reporting mechanisms, and acknowledge progress against goals.
- Accountability: Be aware of your personal strengths and areas for development, take account of these when acting, and consistently operate to key standards.
- Technical Skills: Experience in the department's information systems, including the Integrated Client Management System (ICMS), is highly desirable but not mandatory.
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