Senior Security Operations Coordinator

23 hours ago

Maitland, New South Wales, Australia beBeeSecurity Full time $60,000 - $80,000
Job Summary

We are seeking an experienced Field Supervisor to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times.

The Field Supervisor will work closely with Operations Managers on a day-to-day basis to supervise remote service delivery, monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained.

Responsibilities
  • Conduct regular visits to assigned post locations to monitor performance, address daily operations issues, and communicate policy changes or company information.
  • Adjust staffing schedules as needed and make post inspections to ensure professional image and quality standards are being maintained.
  • Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post or when changes to post orders are made.
  • Respond to call-offs that occur during their shift and assist Scheduler with scheduling for call-offs or other changes that occur at the site.
  • Identify any personnel problems occurring at posts and forward any such issues to Operations Manager and/or Corporate Human Resources Director.
  • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director.
  • Distribute information to posts as directed by Branch or Corporate office.
  • Respond to client or site emergencies as they arise.
Qualifications
  • High school diploma or equivalent required.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Valid Driver's License with at least one year of driving experience and good driving record.
  • Minimum of three (3) years of professional protective service experience.
  • Ability to write effective and concise reports in legible handwriting.
  • Able to use good independent judgment and discretion.
  • Outstanding oral and written communication skills.
  • Ability to successfully interact at all levels of the organization, including clients.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Benefits
  • Medical, dental, vision, basic life, AD&D, and insurance benefits.
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates.

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