Quality Assurance Specialist

4 days ago

Melbourne, Victoria, Australia beBeeMedicoLegal Full time $120,000 - $150,000
Job Overview

The Quality Assurance Specialist plays a pivotal role in delivering high-quality, factually accurate, and timely medico-legal reports to clients.

Key Responsibilities
  • Review medico-legal reports against quality frameworks and relevant regulations and legislation
  • Maintain strong relationships with customers and experts through open and interactive communication
  • Collaborate with team members to prioritize workflow and ensure efficient delivery of services
  • Provide feedback and training to medical experts on medico-legal report writing
  • Resolve emerging problems and handle customer complaints by offering suitable solutions and alternatives within specified timeframes, followed by necessary follow-ups to ensure resolution
Required Skills and Qualifications
  • Relevant experience or qualifications in allied health, legal, or insurance industries, particularly those involving the interpretation of medico-legal reports
  • Proficiency in utilizing the AMA Guides and WorkCover Guides for assessing permanent impairment and disability assessments is highly desirable
  • Excellent written and verbal communication skills
  • Strong computer skills, especially with Microsoft Office
Benefits
  • Enjoy corporate benefits including discounted health insurance and travel perks
  • Participate in our employee referral program and be rewarded for successful recommendations
  • Benefit from thorough induction, ongoing mentorship, and tailored professional development plans

We value diversity and are an equal opportunity employer.

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