Financial Services Specialist

6 days ago


Erina, New South Wales, Australia ANZ Full time

About ANZ

We are a leading financial institution shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.

Role Overview

This is an exciting opportunity to join our team as a Banking Consultant in Retail Banking. You will play a key role in providing customers with a seamless banking experience, meeting their end-to-end financial needs and goals.

Your main responsibilities will include:

  • Providing customers with exceptional service, meeting their transactional needs and educating them on digital solutions
  • Working collaboratively with your team to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy
  • Taking responsibility for 'know your customer' from a risk perspective
  • Ensuring compliance with ANZ and branch policies and procedures
Requirements

To succeed in this role, you will need:

  • Exceptional customer focus and retail experience
  • Experience using technology and digital channels
  • The ability to multi-task and adapt to change
  • A willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills
What We Offer

We offer a range of benefits to support your career growth and wellbeing, including access to health and wellbeing services, flexible working arrangements, and discounts on selected products and services.

We are committed to building a diverse and inclusive workplace, celebrating the backgrounds, perspectives, and life experiences of our people.

We strive to create an environment where everyone feels valued, respected, and supported.

Salary

The estimated salary for this role is $80,000 - $120,000 per annum, depending on experience.



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