Learning Experience Specialist

Job Overview:

As a key member of our learning team, you will be responsible for delivering leadership development programs that drive business outcomes.

Key Responsibilities:

- Partner with facilitators to design and deliver impactful training experiences.
- Support learning objectives for assigned cohorts across various learning environments (face-to-face, virtual, and online).
- Moderate discussions, provide guidance, and maintain the quality of content.
- Actively prepare, facilitate, and guide interactive sessions and related interactions.
- Collaborate with primary facilitators in face-to-face and virtual workshops to achieve shared goals.
- Advocate organizational strategy and communicate key messages in all interactions.
- Monitor discussions, forums, and chat rooms to ensure respectful and productive communication.
- Assist participants with technical issues, course materials, and understanding course content.
- Evaluate and provide feedback on course materials to ensure accuracy, relevance, and engagement.
- Foster active participation and collaboration among learners through various interactive activities.
- Oversee the administration of surveys and evaluations, providing guidance and support as needed.
- Collect and analyze data on learner performance and engagement to identify areas for improvement.
- Contribute to the development and enhancement of learning programs by providing insights and recommendations.

What's in it for you?

You'll play a vital role in shaping the future of a prestigious organization with a rich history. Our purpose is to create better futures together. So, we'll support your career development, internal career prospects, and flexible working arrangements. You'll also continue learning to grow your career, backed by a talented team of professionals with a can-do, supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organize adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to settle into your new family life.

Requirements:

- Demonstrated experience designing and facilitating a range of behavioral and technical learning programs.
- Understanding and experience in virtual learning solutions, including webinar technology and social media platforms.
- Knowledge of training methodologies, principles, and processes, including virtual delivery technology.
- Familiarity with adult learning principles and facilitation techniques.
- Professional and proactive approach with a learner-centric attitude.
- Ability to manage competing priorities.
- Excellent written and presentation skills.
- Ability to engage audiences with passion and enthusiasm.
- Certificate IV in Training and Assessment (desired).

Work Environment:

We're a collaborative team of passionate individuals driven by a shared ambition to make a positive impact for our customers, communities, and each other. At our organization, making a difference means creating meaningful impact, unlocking individual and collective passions, and achieving transformative success stories that create better futures together.

Joining our team offers access to a wide range of employee benefits to help you manage your priorities – whether that means family life, work-life balance, or personal and professional growth. We empower you to shape your career path through personalized upskilling, mentoring, and training opportunities. Through our inclusive culture and flexible work environment, we value diversity and champion inclusion.