
Expert Customer Service Representative
2 weeks ago
We seek highly motivated and passionate individuals who embody a customer-centric approach to deliver exceptional service experiences through knowledgeable service and seamless operational execution.
Key Responsibilities:- Put customers at the heart of every interaction by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction.
- Utilise available tools to stay up-to-date with the latest products and share that knowledge with customers.
- Contribute to smooth store operations through effective management of stock and loss prevention.
- Ensure visual merchandising is maintained and the store is visually presented in accordance to brand standards.
- Live and role model company values, collaborating with the store team to deliver results.
- A true passion for delivering outstanding customer service.
- Proactive problem-solving skills.
- Natural optimism and enthusiasm in everything you do.
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
- Embodying a customer-obsessed culture and demonstrating a strong passion for our brands.
- Be part of an iconic Australian brand.
- Reward and recognition through generous employee discounts across all of our Brands.
- A genuine and open high-performing culture who have fun and celebrate success.
- Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships.
For over 40 years, we have helped men make their mark. Getting to know the person behind the suit, the blazer, the shirt – and dressing them in garments that pair skilled design with time-honoured craftsmanship. The end result? A wardrobe that offers the ultimate fit – and elevates personal style too.
Today, we continue to set a higher standard for expert tailoring, sustainable garment-making and customer service. And we see every occasion – no matter the dress code – as another opportunity to explore and express unique style.
Our goal is to help our customers make a lasting impression on everyone they cross paths with.
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