Customer Service Representative

4 weeks ago

Brisbane, Queensland, Australia Avis Budget Group Full time
Customer Service Representative (Full-Time)

Join to apply for the Customer Service Representative (Full-Time) role at Avis Budget Group

Customer Service Representative (Full-Time)

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative (Full-Time) role at Avis Budget Group

Start Your Career Journey in Brisbane with Avis Budget Group

Dreaming of a role where every day brings something new?

Join us at our Brisbane Airport location and become part of a team that helps people move with confidence and ease.

If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Career Snapshot

Brisbane Airport Location

Permanent, Full-Time Role (38 hours/week)

5 Weeks of Annual Leave & MIx of 4 & 5 day working weeks

Supportive, Friendly, and Inclusive Culture

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About The Role

In this role you will be the face of our brand You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What You'll Do

  • Establishing customer car rental needs by actively listening
  • Review in detail ABG's various add on's and services as to determine what may best suit the customer
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely, efficient and accurate manner
  • Answering customer questions and inquiries

Want to see what the role looks like in action?

Click below to watch a short video overview of the Rental Sales Agent role at our Brisbane Airport location.

https://youtu.be/XoGM6tkc1Hk?si=td-GU7_R0raTAY5M

What We're Looking For
  • A full and valid Australian driver's licence
  • Availability to work a rotating roster (including weekends, evenings, and public holidays)
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures

Please note: This full-time role is not open to Working Holiday Visa or student visa holders.

Perks & Benefits

Competitive hourly rate (average annual earnings >$65,000.00) + loadings + performance bonuses

Wellbeing program including life insurance, discounted health cover & superannuation options

Access to Perkbox – discounts on retail, fitness, cinema, and more

Employee discounts on car rentals across Avis Budget Group

24/7 Mental Health Support via Employee Assistance Program (EAP)

Comprehensive training to help you succeed and grow

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Ready to be #driventobethebest ? Apply now and start your journey with us

Brisbane

Queensland

AustraliaSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesTravel Arrangements

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