Customer Service Representative

Join to apply for the Customer Service Representative role at GPC Asia Pacific3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at GPC Asia PacificGet AI-powered advice on this job and more exclusive features.About Auto Parts Group (APG)At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."About Auto Parts Group (APG)At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia.
GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries.About The RoleAs a Customer Service Representative, you will:Provide excellent customer service by managing parts inquiries, requests, and quotes.Handle phone services and ensure a professional customer experience.Use APG systems to manage parts and inventory.Address customer escalations and maintain order records.Meet KPIs and focus on continuous improvement.About YouWe are looking for someone who is:Passionate about customers and service.Experienced in customer service and sales, with strong relationship-building skills.A self-starter with a proactive, solutions-focused mindset.Reliable, punctual, and a confident communicator.BenefitsAPG 'Me' Day: A paid, flexible day for team members to use as they wish.Paid Parental Leave: Newly introduced paid parental leave for permanent employees.Training: Comprehensive training, support, and resources provided.Business Perks: Exclusive discounts with retailers like Woolworths, JB HIFI, Caltex, and Hoyts Cinemas.Events: Regular team catch-ups, monthly events, and annual awards.Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.Diversity: A diverse team with varying ages, nationalities, abilities, and cultures.Security: A 30-year strong and growing business.About The Work Environment...Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety.
We are driven to provide the best customer experience and need individuals to help us reach our goals.
It all starts with you.Interested...Please click on the "Apply" button and submit your resume.Not the right fit?
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at GPC Asia Pacific by 2xGet notified about new Customer Service Representative jobs in Queensland, Australia.Rockhampton, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 2 days agoSpring Hill, Queensland, Australia 2 days agoBrisbane, Queensland, Australia A$60,000.00-A$62,000.00 2 weeks agoCaboolture, Queensland, Australia A$60,000.00-A$65,000.00 1 month agoCaboolture, Queensland, Australia 1 month agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia A$65,000.00-A$72,500.00 1 week agoHelensvale, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 days agoGold Coast, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoGreater Brisbane Area A$75,000.00-A$80,000.00 5 days agoBundall, Queensland, Australia 6 days agoIpswich, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoOrmeau, Queensland, Australia A$65,000.00-A$80,000.00 4 weeks agoSurfers Paradise, Queensland, Australia 1 week agoPort Douglas, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 2 weeks agoBiggera Waters, Queensland, Australia 6 days agoAuchenflower, Queensland, Australia 1 month agoEight Mile Plains, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrendale, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoWe're unlocking community knowledge in a new way.
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