Operational Services Manager

2 days ago

Whittlesea, Australia beBeeFacilities Full time $75,000 - $105,000
Job Description:

This position is responsible for ensuring the safe and efficient coordination of services at a local level, while providing state-based leadership in contract operations.

You will work closely with clients and internal teams to implement strategic plans, drive performance, and foster a culture of continuous improvement.

The ideal candidate will have strong leadership and project planning skills in a service industry environment, excellent communication skills, and a customer-focused approach.

About the Role:

  • Deliver services in line with customer KPIs and service level expectations
  • Monitor operational performance and identify opportunities for cost reduction and efficiency
  • Lead stakeholder engagement and promote service excellence across contracts
  • Ensure compliance with health and safety standards, conducting audits and managing risks
  • Manage subcontractors, ensuring performance, compliance, and continuous improvement
Required Skills and Qualifications:

To be successful in this role, you will need:

  • A degree or trade qualification with at least 5 years of experience in facilities management or maintenance
  • Strong leadership and project planning skills in a service industry environment
  • Excellent communication skills and a customer-focused approach
  • Knowledge of key management systems and behavioural safety practices
Benefits:

This is a fantastic opportunity to join a respected organisation where your leadership will directly impact service delivery and client satisfaction.

You'll enjoy a collaborative work environment, opportunities for professional development, and the chance to make a meaningful contribution to local government services.

Next Steps:

Please attach your resume and cover letter by following the links on this website to apply.

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