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Retail Manager

2 months ago


Sydney, New South Wales, Australia MAC Full time
{"title": "Retail Manager Job Description", "content": "About MAC

At MAC, we celebrate limitless self-expression and inclusivity. Our pioneering makeup authority is dedicated to delivering transformative products and experiences that inspire individuals to express their unique beauty.

Job Summary

We are seeking a talented Retail Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales while delivering exceptional customer service. Your leadership skills and ability to develop and manage a high-performing team will be essential in achieving our retail goals.

Key Responsibilities
  • Manage and develop a team of sales professionals to achieve optimal performance.
  • Deliver retail operational excellence to provide an efficient and effective work environment.
  • Coach the team in customer service, sales, and artistry, leading by example to ensure a high-touch experience for each customer.
  • Conduct paid services on the floor once certified.
What We Offer
  • Corporate discounts of up to 30% on purchases in our freestanding stores and up to 60% in our company cosmetics store.
  • Personal merchandise allowance across two installments per year.
  • Paid parental leave of 14 weeks for full-time and part-time employees with 12 months of service.
  • Health and wellness programs, including an Employee Assistance Program (EAP).
  • Birthday leave for full-time and part-time employees.
  • Learning opportunities through our Education team and online platforms.
About You
  • Experience in makeup artistry.
  • Luxury beauty industry experience is highly desirable but not mandatory.
  • Proven leadership and retail experience.
  • Excellent customer service skills.
  • Previous experience in sales or goal-driven environments.
Join Our Team

At MAC, we are committed to providing our employees with professional development and career progression. If you are eager to develop your career in retail, we would love to hear from you.

", "lang_code": "en-US"}