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Pest Control Manager

1 month ago

Melbourne, Victoria, Australia Rentokil Initial Full time
Job Description

We are seeking a highly skilled Pest Control Manager to join our team in Melbourne. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has experience in the pest control industry.

About the Role
  • The successful candidate will be responsible for planning and executing a portfolio of customer-facing field biologist audits, providing technical support and response support for critical customer issues, and developing improvement strategies for sites to better protect them against pests.
  • The role also involves interpreting trends and advising on opportunities for improvement, fully understanding and utilizing our customer-facing portal MyRentokil with our customers, innovation trials and launch support, and working with the wider technical leadership team to share knowledge and grow our organisational expertise.
Key Responsibilities:
  1. Planning and execution of a portfolio of customer-facing Field Biologist audits.
  2. Provide technical support and response support for critical customer issues and report back on requirements at pace.
  3. Develop improvement strategies for sites to better protect them against pests.
  4. Interpret trends and advise on opportunities for improvement.
  5. Fully understand and utilize our customer-facing portal MyRentokil with our customers.
  6. Innovation trials and launch support.
  7. Work with the wider technical leadership team to share knowledge and grow our organisational expertise.
Benefits:
  • A fully-maintained company vehicle including a fuel card and a mobile phone.
  • Employee cash incentive programs and bonuses.
  • Comprehensive induction, training, and qualification.
  • Access to an employee assistance program, for you and your family.
  • Ongoing learning and development.
Requirements:

Skills and experience required include:

  • Knowledge and experience in the pest control industry preferred.
  • Current Pest Control Licence preferred, but not essential, but must be willing to obtain one.
  • High level of interpersonal skills (approachable, diplomatic, sensitive, articulate).
  • Highly developed computer skills across a range of applications.
  • The ability to undertake tasks with limited supervision and work under pressure.
  • Availability to travel interstate as required.