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Human Resources

2 months ago

Cairns City, Queensland, Australia Shangri-La Cairns Full time
About the Role

We are seeking a highly skilled and experienced Human Resources & Learning Manager to join our team at Shangri-La Cairns. As a key member of our Human Resources Department, you will be responsible for the coordination of HR practices, including recruitment, work health and safety, and employee relations.

Key Responsibilities
  • HR Coordination: Ensure compliance with relevant legislation and interpretation pertaining to the Fair Work Act, NES, WHS Act, and other relevant Awards & EA.
  • Employee Development: Assist, direct, and guide the team through the employee life cycle and recommend and implement innovative ideas.
  • People Development: Assist with career guidance to support growth and succession planning.
  • Performance Management: Manage and coach colleagues to improve performance in line with hotel policies, procedures, and our refreshed business Purpose, Vision, and Values.
  • Reporting and Analysis: Facilitate monthly HR reporting, to track and create meaningful data for overall business improvement.
  • Learning and Development: Coordinate and facilitate Learning and Development in line with business needs, including:
    • Coordinate and deliver the Hotel Orientation program, ensuring new starters understand their roles, the hotel's organisation, and its policies.
    • Support and monitor departmental orientation programs and on-the-job certification processes.
    • Coordinate work experience, traineeships, internships, and external training programs, including site inspections and appraisals.
    • Collaborate with Department Heads and HR to identify training needs and develop training materials.
    • Evaluate the effectiveness of training programs and support the development of departmental trainers.
    • Liaise with external partners to enhance training opportunities.
    • Develop the annual Training Business Plan and Budget and support overall HR functions.
Requirements
  • A strong background in a similar position, with prior experience within the hospitality or hotel sector, is essential.
  • Possession of a current Certificate IV in Training and Assessment would be highly regarded.
What We Offer
  • The opportunity to work at an iconic Cairns luxury hotel.
  • Career progression and development opportunities.
  • Discounted city car parking.
  • Dry cleaning allowance.
  • Duty meals provided in fully staffed and maintained staff canteen.
  • CBD location on the Cairns waterfront.
  • Accommodation discounts with the group.
  • Shangri-La Academy for professional development and learning.
  • Other Staff discounts, offers and more.