Logistics Coordinator

5 days ago


Melbourne, Victoria, Australia UPS Full time
About UPS

Explore your next opportunity at a Fortune Global 500 organization.

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to succeed in logistics, there are roles ready to cultivate your skills and take you to the next level.

Job Description

The Logistics Coordinator is responsible for processing export shipments while coordinating and maintaining excellent customer service.

The goal will be to achieve high accuracy through our forwarding systems to ensure high productivity and operational excellence.

Responsibilities:
  • Registration and processing of export shipments
  • Shipment tracking through airline websites
  • Liaise with vendors, overseas offices, customers, quarantine, CTO, airlines, and internal stakeholders to ensure timely lodgment of shipment documentation
  • Coordination of customer pick-up requirements
  • Processing in accordance with Australian Border Force requirements
  • Investigate and resolve customer queries and concerns
  • Data entry, reporting, and delay updates
  • Accurate and timely invoicing for customers and agents
  • General administration duties
  • Any other ad-hoc duties as requested by the Team Leader/Supervisor
  • Ability to work independently and safely through implementing safe work methods
Required Qualifications, Experience and Skills

To be successful in this role, you should possess:

  • At least 1 year of freight industry experience using a freight forwarding system such as CW1, Expedient, etc.
  • Knowledge of Incoterms and ICS
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment
  • Candidate holding a DG certification will have privilege
  • Maintain high level of attention to detail
  • Ability to work unsupervised and be proactive in completing tasks assigned to the job function
  • Visa status: Australia Citizen or Permanent Resident

We are committed to providing a workplace free of discrimination, harassment, and retaliation.



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