Assistant Store Operations Leader

7 days ago


Melbourne, Victoria, Australia Brand Collective Full time

About the Role

We are seeking an exceptional Assistant Store Manager to lead our dynamic team at Shoes & Sox Eastland. As a leader in the business, you will inspire and help mentor a diverse team of footwear enthusiasts to reach set KPIs and sales targets.

Key Responsibilities

  • Support the Store Manager, motivating a passionate team and assist with managing the daily store operations
  • Build and drive a customer-led culture through leading by example and delivering excellent service standards
  • Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement
  • Ensure store presentation is immaculate through visual merchandising
  • Take a proactive approach in loss prevention management i.e. stock shrinkage
  • Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work
  • Work across a Thursday-Sunday roster.

Requirements

  • Previous Assistant Store Management or Retail Sales Supervisor experience (training, coaching and mentoring team members)
  • Experience in Children's Education is also welcome
  • You are warm, welcoming and enjoy working with children (patience is essential)
  • You are passionate about creating a memorable service experience for our customers
  • A proven record of driving and exceeding KPI's
  • You have experience with stock control, visual merchandising and committed to continuous improvement and learning
  • You have excellent time management skills, and are confident communicating with stakeholders at all levels
  • Unrestricted Australian working rights and full-time availability.

What We Offer

  • Generous discounts for you and your family across Brand Collective's suite of brands
  • Dedicated retail team who offer ongoing training and development opportunities
  • Exciting incentive schemes


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