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Home Lending Specialist

1 month ago

Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Unlock a Career in Home Lending

We are seeking an experienced Home Lending Specialist to join our team at ANZ Garden City Branch in Westfield, QLD.

About the Role

This is a 12-month fixed-term contract opportunity to work with our Home & Investment Lending Manager and support customers in saving for, buying, and owning their own home or investment property.

Your Key Responsibilities

  1. Coach customers through each step of the home lending journey, ensuring a seamless experience with ANZ.
  2. Maintain relationships with existing customers and identify appropriate products and solutions to meet their needs.
  3. Ensure lending administrative activities are completed accurately and on time.
  4. Provide a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating on digital solutions.

The Ideal Candidate

  • Should be passionate about delivering exceptional customer service and have strong analytical skills.
  • Have the ability to multi-task, adapt to change, and ambiguity.
  • Be proactive, financially savvy, and possess excellent interpersonal and communication skills.
  • Able to work in a collaborative team environment and act as a role model and peer coach.

What We Offer

At ANZ, you'll be part of an organisation where diversity is celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

Salary: $85,000 - $110,000 per annum