Operational Services Manager

2 days ago


South Brisbane, Queensland, Australia Novotel Full time

Experience the world of hospitality at its finest with a role as an Operational Services Manager - Front Office at Novotel Brisbane South Bank. With a proven track record in managing day-to-day operations, you will be responsible for ensuring seamless guest experiences across reception, guest relations, reservations, and telephones.

As a seasoned professional in the hotel industry, you will bring your expertise to our team, driving excellence in customer service and operational efficiency. Your exceptional leadership skills will inspire collaboration among colleagues, fostering a culture of innovation and continuous improvement.

The ideal candidate will possess:

  • A strong background in hotel front office management, with a focus on delivering exceptional guest experiences
  • Excellent leadership and communication skills, with the ability to motivate and guide a high-performing team
  • A keen eye for detail and problem-solving skills, with the ability to think critically and find effective solutions
  • Strong analytical and decision-making skills, with the ability to interpret data and drive business growth

We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience, plus additional benefits including employee discounts, learning programs, and opportunities for career advancement. Join us in shaping the future of hospitality and take your career to new heights



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