Assistant Venue Manager

2 weeks ago


Melbourne, Victoria, Australia Tgifridays Full time

TGI FRIDAYS is a leading casual dining restaurant group with a global presence. We are seeking a highly motivated and experienced Assistant Venue Manager to join our team at Southland.

  • We are looking for a passionate and experienced leader who can develop their team and deliver quality service to our high standards.
  • The ideal candidate will have prior experience managing people, growing sales, managing costs, and delivering outstanding service in a fast-paced environment.
Key Responsibilities:
  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the Front of House operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue while controlling costs.
  • Ensuring superior service and quality to deliver outstanding guest experiences.
  • Driving a positive working environment and leading by example as a senior restaurant leader.
About You:
  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude with the ability to act efficiently and resiliently.
  • A drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
What We Offer:
  • A comprehensive 'Manager in Training program to equip you with the tools needed to succeed.
  • Participation in the TGI Friday's Australia Management Incentive Scheme, offering un-capped Profit Share Earning potential.
  • Opportunity to manage a brand-new, highly regarded venue with a large team.
  • Access to a large support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.

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