Senior Assurance Specialist

2 days ago

Perth, Western Australia beBeeQuality Full time $120,000 - $150,000

Job Role Overview

The Assurance Manager position entails the creation of monitoring frameworks for processes, systems, and outputs to ensure quality, compliance, and risk standards are met.

Key Responsibilities:

  • Reviewing services and deliverables to ensure adherence to regulatory requirements, program expectations, industry standards, and transition deliverables.
  • Identifying and addressing training needs, taking corrective action to uphold compliance with company and legislative standards while promoting awareness of policies, procedures, and standards across the business.
  • Monitoring and ensuring all APRA and other standards requirements are met by reporting, escalating, and driving remedial actions for any material control weaknesses, incidents, or breaches under the Risk & Compliance Management frameworks.
  • Developing and overseeing quality assurance controls, performance monitoring programs, reporting, and testing the effectiveness of contracts, SLAs, and key controls, in collaboration with service providers.
  • Advising management and stakeholders on service issues, legislative requirements, best practices, and emerging technologies, supporting informed decision-making and adoption of improvements.
  • Coordinating and managing timely responses to audit actions, reviews, and updates of core contracts and service agreements in consultation with the business.

Requirements and Qualifications:

  • Tertiary qualification in Business or IT Management is required, with additional accreditation in project management or change management considered desirable.
  • Formal certification in Information Security, IT, Risk Management, or Audit is mandatory, with certifications such as CISA or CISM from the Information Systems Control Association highly regarded.
  • Extensive experience across the full contract management lifecycle, including service provision assurance management, contractual performance assessment, and SLA/contract negotiation.
  • Proven expertise in vendor and service provider management, coupled with demonstrated experience in audit and controls assurance within complex environments.
  • Industry knowledge gained from working within Insurance or Financial Services, with a strong understanding of APRA standards, guidelines, and related regulatory requirements.
  • Advanced technical and professional skills, including project support, organisation, consulting, negotiation, facilitation, and analytical problem-solving, with a strong attention to detail.
  • Excellent communication and influencing capability, with highly developed verbal, written, and reporting skills to engage stakeholders and support effective decision-making.

Skills and Expertise

  • Affinity for Quality Assurance and Contract Management
  • Expertise in Risk Management and Compliance
  • Highly Developed Analytical and Problem-Solving Skills
  • Strong Communication and Influencing Capability

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