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Retail Outlet Experience Consultant

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $70,000

At the core of our business lies a commitment to delivering exceptional customer experiences.

We are seeking a detail-oriented and organized individual to join our team as a Customer Service Reviewer.

The primary objective of this role is to conduct thorough surveys at retail outlets, gathering valuable insights into store presentation, service quality, selling techniques, and overall customer satisfaction.

To excel in this position, you will need to possess an eye for detail, excellent observation skills, and the ability to recall pertinent information with precision.

Moreover, successful candidates will be reliable, proficient communicators, and have ready access to the internet for completing online surveys.

In terms of compensation, remuneration will be commensurate with experience and qualifications, offering a competitive package that reflects your value to the organization.

On average, survey completion times range from 10 minutes to 1 hour, allowing for flexible scheduling that accommodates your needs.

  • Assess retail outlet presentations, services, and sales strategies.
  • Conduct online surveys to gather detailed feedback.
About This Opportunity

This opportunity allows you to contribute to the improvement of customer service standards while working in a dynamic environment that values teamwork and open communication.

You will work independently, reporting directly to management, with opportunities for growth and professional development within the company.