
Excellent Customer Service Representative
2 weeks ago
About the Role
This is an opportunity to work in a dynamic and supportive environment, providing excellent customer service to clients.
Key Responsibilities
- Elevate your customer service career by joining our award-winning team
- Provide exceptional customer service through inbound and outbound calls, ensuring customer satisfaction and loyalty
- Work collaboratively with a team to achieve business objectives
- Ensure the integrity and compliance of information and customer data
Career Development Opportunities
We offer a range of benefits to support your personal and career development goals:
- Fully paid, comprehensive on-the-job training at one of our dedicated training centres
- Rewards and recognition program, including awards and discounts
- Ongoing training tailored for your personal and career development goals, including opportunities outside your current role
- A friendly and diverse team with inclusivity and care at the heart of everything we do
Our Organisation
Our organisation delivers essential public services around the world in areas including defence, justice, healthcare and citizen services. We are responsible for managing complex projects and delivering results-driven solutions.
What We Offer
We value the unique skills and experiences people bring into our organisation. As a customer service professional, you will enjoy:
- A fully paid, comprehensive on-the-job training program
- A rewards and recognition program, including awards and discounts
- Ongoing training tailored for your personal and career development goals
- A friendly and diverse team with inclusivity and care at the heart of everything we do
- Access to our Employee Assistance Program, including immediate mental health and counselling support
Requirements
To be considered for this role, you must be:
- An Australian Citizen
- Fully vaccinated against COVID-19
- Willing to complete pre-employment checks, including relevant security clearances and psychometric profiling
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