Vehicle Damage Repair Specialist
2 weeks ago
About Our Business
We are a leading provider of vehicle repair services, committed to delivering exceptional results for our customers. With a passion for excellence and a focus on customer satisfaction, we strive to be the best in our field.
What You'll Be Doing
- You will work closely with our team to ensure the efficient management of job cards, meeting volume targets and identifying fast-track repairs.
- You will continually review and improve our repair methodologies to ensure cost-effectiveness and high-quality results.
- Collaboration with policyholders and our engineering functions will be key in borderline repairable or beyond economical repair cases.
- Providing service level agreements and ensuring timely communication with customers regarding repairs and non-related damage will be crucial.
- You will maintain accountability for Health and Safety regulations, adhering to company procedures and guidelines relevant to your role.
- Achieving and embedding 'standard methodology' and 'lean activities' as instructed by business strategy will be essential.
Requirements and Qualifications
- Experience in a similar role with knowledge of vehicle repair methods is essential.
- Thatcham repair methods, Audatex, and ATA qualification are highly desirable.
- You will be expected to achieve company and personal targets.
Benefits and Culture
- We offer an attractive salary package, estimated at £32,000-£40,000 per annum, depending on experience.
- A 9% employer-contributed pension scheme is available.
- 50% discount on home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance is available.
- An EV car scheme allows colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- Generous holiday entitlement and buy-as-you-earn share scheme.
- Employee discounts and cashback on various products and services.
Why Join Us?
We value diversity and individuality, embracing different backgrounds and perspectives to drive innovation and success. As an equal opportunities employer, we are committed to creating an inclusive environment where everyone can thrive and reach their full potential.
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