Experienced Vehicle Damage Inspector

1 week ago

Perth, Western Australia Direct Line Group Full time

We are seeking an experienced Vehicle Damage Inspector to join our team at Direct Line Group Auto Services.

About Us:

We genuinely care about what we do and strive to provide a phenomenal level of service for our customers. Our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important.

Job Summary:

You will work within site guidelines to ensure the workflow of job cards meets volume targets, identify fast track repairs, ensure parts orders are accurate, and follow purchase procedures. You will be constantly reviewing repair methodologies to ensure all repairs are cost-effective.

Your Responsibilities:

  • Ensure the workflow of job cards meets volume targets and identifies fast track repairs
  • Review repair methodologies to ensure all repairs are cost-effective
  • Collaborate with policyholders and Direct Line Group engineering functions where vehicles are borderline repairable or beyond economical repair
  • Provide service level agreements, ensuring customers are contacted regarding repairs and non-related damage, and agree amended repair hours with workshop leadership teams and technicians
  • Be accountable for Health and Safety regulations, company health and safety procedures appropriate to the role
  • Achieve and maintain all 'standard methodology' and 'lean activities' as instructed by business strategy

What We Offer:

This is a permanent role reporting to the Lead Vehicle Damage Assessor. The future is exciting, with technologies used in Body Shops evolving every day, which is really helping us re-shape the vehicle repair industry. We're excited to grow our teams and looking for people to join us.

Requirements:

  • Previous experience in a similar role
  • Experience of vehicle repair methods
  • Knowledge of Thatcham repair methods, Audatex, and ATA qualification
  • Ability to achieve company and personal targets

Benefits:

We offer excellent benefits designed to suit your lifestyle:

  • 9% employer contributed pension
  • 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allowing all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus many more

Why Join Us:

We're an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

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