Senior Vehicle Assessment Specialist
4 weeks ago
We are Direct Line Group, a leading provider of auto services in the UK. We pride ourselves on delivering exceptional customer experiences and striving for excellence in everything we do.
Job OverviewThis is an exciting opportunity to join our team as a Vehicle Damage Assessor. As a key member of our assessment team, you will play a vital role in ensuring that our customers receive the best possible service.
Key Responsibilities:- You will be responsible for assessing vehicle damage and providing accurate estimates for repairs.
- You will work closely with our engineering functions to ensure that all repairs meet industry standards and are cost-effective.
- You will communicate effectively with customers and provide them with regular updates on the status of their vehicles.
- You will collaborate with our workshop teams to ensure that repairs are completed efficiently and to a high standard.
- You will maintain a safe working environment by adhering to health and safety protocols and procedures.
- Previous experience in a similar role, preferably within the auto repair industry.
- Knowledge of Thatcham repair methods, Audatex, and ATA qualification.
- Able to work accurately and efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- A competitive salary of £32,000 - £35,000 per annum, depending on experience.
- A generous holiday package, including bank holidays.
- The opportunity to work with a leading company in the auto repair industry.
- Continuous professional development and training opportunities.
- A range of employee benefits, including discounts on car insurance and other products.
We offer a dynamic and supportive work environment, where you can grow and develop your career. Our team is passionate about delivering exceptional customer experiences and strives for excellence in everything we do. If you share our values and are looking for a new challenge, we would love to hear from you.
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