Customer Relationship Manager

2 days ago


Ballarat, Victoria, Australia beBeeProfessional Full time $80,000 - $105,000
Job Summary

A highly skilled professional is sought to manage customer and business relationships in a fast-paced environment. The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work effectively under pressure.

Key Responsibilities
  • To meet and maintain key organisational revenue targets set by the business
  • Provide a high level of customer and business support to ensure the timely collection and recovery of all monies relevant to both residential and commercial customer accounts
Requirements
  • Extensive experience in a customer service / credit management environment
  • Demonstrated working knowledge of customer service principles, practices and customer-centric behaviours
  • Communication and interpersonal skills to enable efficient, effective and compassionate service delivery and teamwork in a broad range of circumstances
  • Demonstrated working knowledge and understanding of a range of relevant computer systems and applications
Benefits

Working for one of the region's largest employers you will be part of an organisation that is high achieving, cohesive and always striving for better customer outcomes.

We offer a supportive environment and a huge range of employee options and benefits including accrued time off, generous leave options, professional development, industry collaboration, health and wellbeing programs and a supportive management team.

About You
  • Have access to training and development opportunities that will further develop your knowledge and skills
  • Be part of an organisation that strongly promotes work life balance, safety and wellbeing
  • Work in an organisation that makes a difference to our community
  • Be part of an organisation that cares about you, your safety and wellbeing
How To Apply

If you want to make a positive impact through meaningful work and have the energy, courage and ideas to take on a challenge we'd love to hear from you. Please submit your application with a cover letter and your resume.



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