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Senior Retail Operations Manager

2 weeks ago

Hervey Bay, Australia beBeeRetailLeader Full time $80,000 - $105,000
Key Retail Leader Position

We are seeking a highly skilled and experienced Key Retail Leader to join our team in Hervey Bay. As a senior retail professional, you will play a pivotal role in driving sales performance and customer service excellence, while supporting a people-first culture aligned to our core values.

Core Responsibilities:
  • Partner with the Store Manager to drive sales growth and achieve targets through effective selling of merchandise.
  • Coach and guide the retail sales team to achieve targets and deliver exceptional customer service.
  • Support day-to-day store operations, including rostering, financial management, administrative tasks, recruitment, and onboarding of new team members.
  • Develop and implement strategies to maximize sales and customer service targets, thereby driving store performance.
Essential Requirements:
  • Strong retail background with 2-3+ years of experience in retail sales and a proven track record of achieving targets.
  • Commercial acumen and a results-driven mindset that turns strategies into success stories.
  • Ability to coach, motivate, and lead teams to deliver exceptional customer service.
  • Resourceful with a can-do attitude and ability to solve problems and provide solutions.

This is an exciting opportunity to work with a supportive and collaborative team environment, offering amazing employee discounts, holistic wellbeing programs, and a fun working environment.