Sydney Boutique Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeBoutique Full time $90,000 - $120,000
Job Description

We are seeking a Boutique Performance Manager to lead our Sydney boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Main Accountabilities:
  • Business Performance & Operations
    • Drive performance to consistently achieve sales targets and KPIs, maximize business profitability.
    • Analyze performance to identify business needs and turn them into individual actions and objectives.
    • Ensure staff is trained in all areas of appropriate POS usage and maintenance.
    • Understand and properly execute all management POS functions.
    • Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures.
  • Client Experience & Development
    • Ensure all associates provide the highest level of customer service.
    • Manage client database and utilize information to increase sales and client contact.
    • Empower associates to make decisions in the customer's best interest that also support the company's philosophy.
  • Team Management & Development
    • Identify and recruit new talents, build and retain a high performing team.
    • Conduct in-store training, one-on-one coaching and team meetings.
    • Build individual objectives and development plans.

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