Rail Service Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

Operate and manage rail services with a busy team in a dynamic environment. This role demands excellent customer service skills, logical planned thinking, and a self-starter mentality.

The face of the business servicing huge multinational customers in Mining and Raw Materials requires effective communication, strong problem-solving skills, and collaboration with various stakeholders.

Working in a high-pressure rail control room environment involves assisting in managing the live running of train operations to ensure efficient delivery of services.

Key responsibilities include:

  • Managing train crew rostering changes within the live run period
  • Communicating with track access providers, customers, train crew, maintenance providers, and terminal staff
  • Compiling and reporting in shift diaries
  • Assisting in managing incident and fault reporting
  • Assisting in managing contingency planning for optimal service delivery

This is a demanding role requiring 12-hour rotating shifts (4 am - 4 pm or 4 pm - 4 am) with opportunities for career advancement. Relevant qualifications or previous experience in planning and coordinating resources in transport operations are welcomed.

Australia's leading logistics company values teamwork, innovation, and collaboration to exceed industry standards. Join an experienced team intent on delivering excellence to our customers.

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