HVAC Technical Manager

7 days ago

Northern Beaches Council, Australia Austcorp Executive Full time

Austcorp Executive is a leading supplier of high-quality heating solutions in Australia.

We specialize in providing exceptional service and technical expertise to our clients in the hydronic and electric underfloor heating systems industry.

We are seeking a skilled and experienced Air Conditioning Technician to join our team as our Technical Manager.

As the Technical Manager, you will play a crucial role in the company's operation by providing technical support for our products and installations.

Your background in HVAC will give you a solid foundation to learn all aspects of electric and hydronic heating, including design, installation, and support.

We will provide you with the training to give you the skills to perform these tasks.

This position will be mostly located at our office but will require some site visits and/or service calls.

Key Responsibilities
  1. Design and Detailing: Be involved in the design and detailing of electric and hydronic heating systems, including selection and sizing of components, drawing of electrical and hydronic schematics, and Hydronic CAD design.
  2. Troubleshooting and Support: Diagnose and troubleshoot mechanical and electrical issues with hydronic heat pumps and boilers with our customers and installers, primarily via phone and occasionally through site visits.
  3. Service Support: Provide service support for electric floor heating products, including thermostat replacement, fault location, and repair of heating cables.
  4. Record Keeping: Maintain accurate records of technical support calls, service calls, equipment repair, and warranty parts.
Requirements
  1. Proven experience as an HVAC Service Technician.
  2. Solid knowledge of air conditioning systems, including controls and inverter systems.
  3. Proficient in diagnosing and repairing mechanical and electrical issues in an HVAC system.
  4. Strong understanding of refrigeration principles, heat load calculations, and system controls.
  5. Excellent problem-solving skills with the ability to work independently and make sound decisions.
  6. Outstanding customer service and communication skills, with the ability to explain technical information to other technicians and non-technical customers.
  7. Computer proficiency (MS Office).
  8. Construction Induction Safety Certificate (White Card).
  9. Valid NSW driver's license with a good driving record.
  10. Relevant Air Conditioning & Refrigeration Trade qualification suitable to obtain a NSW Qualified Supervisor Certificate.
Benefits
  1. Hourly rate up to $55ph depending on experience and qualifications.
  2. Opportunity for professional growth and career advancement.
  3. Supportive and collaborative work environment.
  4. Provision of a company vehicle, specialized tools, and equipment.
  5. Ongoing training and development.

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