
Operational Excellence Specialist
1 week ago
Job Overview
This role involves providing critical operational support to ensure efficient operations.
- Collaborate with a dynamic team to achieve operational efficiency.
- Deliver exceptional customer service, address customer complaints and provide expert advice to stakeholders.
- Manage the School Transport Assistance Scheme (STAS) and other passenger transport services.
- Contribute to performance monitoring of service contracts and accreditations.
- Stay up-to-date with procedural and legislative guidelines to ensure regulatory compliance.
About You
To be successful in this role, you should have:
- A strong sense of accountability and resilience to work through challenges.
- Experience working in a fast-paced environment and ability to adapt quickly.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- A growth mindset and commitment to continuous personal and professional development.
What We Offer
This role offers:
- Opportunities for career growth and professional development.
- Competitive compensation package and benefits.
- Flexible work arrangements to support work-life balance.
Eligibility Requirements
- A valid driver's licence and willingness to travel intra-state as required.
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