Field Service Specialist for Australian Communities

1 week ago


North Sydney Council, Australia NBN Co Full time

Experience a rewarding career with NBN Co as a Field Service Specialist in the Nowra or Ulladulla region. We are seeking an autonomous and motivated individual to join our team of skilled technicians.

Company Overview

NBN Co is a leading provider of telecommunications services, dedicated to connecting Australians across the nation. As a Field Service Specialist, you will play a crucial role in delivering exceptional customer service and ensuring the reliability of our network.

Estimated Salary: $85,000 - $105,000 per annum

Job Description

As a Field Service Specialist, your primary responsibility will be to provide timely and high-quality technical support to our customers. This will involve installing, repairing, and maintaining our network infrastructure, including copper and fibre connections. You will work closely with a supportive team of subject matter experts to ensure seamless delivery of service to our customers.

Required Skills and Qualifications

  • Current Driver's License
  • Strong communication skills, both written and verbal
  • Approachable and caring attitude to customer service
  • Passion for problem-solving
  • Appetite for challenge
  • Comfortability working to tight deadlines
  • Confidence to act with autonomy, integrity, and pace under pressure

Benefits

  • 18 weeks of paid parental leave
  • Discounted gym memberships + other corporate benefits
  • Device allowance or mobile device
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing

Location

We are looking for candidates based in the Nowra or Ulladulla region. You will be required to travel to areas of work away from your nominal place of residence where necessary.



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