E-commerce Experience Lead

1 week ago

Melbourne, Victoria, Australia beBeeProduct Full time $130,000 - $180,000
Unlock Global E-commerce Opportunities

We're on a mission to revolutionize the leisure and attractions industry with cutting-edge software solutions.

  • About the Role:

E-commerce Experience for Global Impact

Leverage your expertise in e-commerce, ticketing, and checkout flows to drive revenue growth and optimize customer experiences.

  • Your Responsibilities:

Optimize end-to-end ticketing checkout experiences, drive A/B tests and experiments, use qualitative and quantitative data to shape strategy and prioritization, partner with design and engineering teams, collaborate with stakeholders across growth, marketing, and operations, balance diverse customer needs to deliver measurable outcomes, define clear OKRs and track product performance, communicate progress, priorities, and outcomes to internal and external teams.

  • About You:

What We're Looking For:

Proven experience in e-commerce, POS, ticketing, or marketplaces, deep understanding of checkout flows, payment processing, and funnels, familiarity with Stripe, Adyen, Braintree, or similar platforms, strong data literacy—comfortable with KPIs, funnel analytics, and A/B testing, customer-obsessed with strong product instincts and communication skills, ability to thrive in fast-paced, ambiguous environments, experience influencing without authority and aligning cross-functional teams.

  • We Offer:

A category-leading product that customers love in a fun, high-growth industry, 4 ROLLER Recharge days per year, engage in our 'Vibe Tribe'—led by our team members; you can contribute to company-wide initiatives directly, regular events and social activities, fundraising & cause-related campaigns, team member Assistance Program to proactively support our team's health and wellbeing, access to coaching, education modules, weekly webinars, and more, 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers, work with a driven, fun, and switched-on team that likes to raise the bar in all we do, individual learning & development budget plus genuine career growth opportunities as we continue to expand.

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