Senior Healthcare Administrator

5 days ago

Wollongong City Council, Australia beBeeAdministrative Full time $65,000 - $85,000
About This Role

We are seeking an exceptional Medical Receptionist to join our team, providing a superior level of secretarial and reception services to young people, clinical, and management staff. This role is critical in ensuring seamless service delivery.

Key Responsibilities:

  • Act as the central point of communication and provide medical reception duties including taking incoming calls and directing the caller to the appropriate member of staff
  • Appointment scheduling and maintenance of clients
  • General Office duties including opening and distribution of mail typing scanning filing and archiving
  • Assist in the closing and securing of the building at the end of the day
  • Typing of Medical letters to members of the clinical team
  • Monitoring of Mental Health Care Plan and sessions to ensure seamless service delivery
  • Liaise with Clinical Service Manager to manage MBS billing and other billing systems through Medicare and other funding streams
  • Liaise with Clinical Service Manager to monitor and manage client pathways

Requirements:

  • Certificate III in Medical Administration or similar qualification
  • Excellent administration time management and organisational skills with attention to detail
  • Knowledge of the health sector with an ability to liaise with people from diverse backgrounds
  • Proven record in working closely with and being a successful member of a multidisciplinary team
  • Demonstrated communication interpersonal problem solving and organisational skills
  • Well-developed customer service skills
  • Ability to think and act calmly and deal sensitively with distressed people
  • Proficient Microsoft Office skills
  • Understanding of duty of care rights to privacy and confidentiality
About Us

We're leaders in mental health service delivery specialising in working with adults and young people, and in early childhood intervention. Our name expresses our ambition – it's a purposeful and aware name that shows our understanding of the important role we play in the recovery journey. As we embark on the next stage of our journey, join us to make a difference.

We're here to Stride – supporting our community by providing community outreach and in-Hub supports. We're open to everyone in the community for mental health support. Participants can access a range of community mental health support services; clinical mental health services; care coordination and Peer supports.

On Offer
  • Based in Wollongong NSW
  • Permanent full-time opportunity available
  • Salary Packaging options
  • Meals and entertainment allowance
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from 100s of retailers
  • Paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
  • Paid parental leave support
  • Supportive team environment
  • Excellent training and career development

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