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Retirement Community Operations Manager

2 months ago


Kilsyth, Victoria, Australia Australian Unity Full time

About the Role

Australian Unity is seeking an experienced Retirement Community Operations Manager to join our team at Walmsley Retirement Village and The Oaks Retirement Village. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Retirement Villages, ensuring an outstanding experience and quality service to our residents.

Key Responsibilities

  • Manage and oversee the operations of our Retirement Villages, including administration, gardening, and maintenance services.
  • Engage with residents, gain feedback, and build strong relationships with the community.
  • Effective financial management, including budgeting, reporting, and contract services.
  • Meet with Resident Committees to gain valuable insights on community operations and opportunities.
  • Conduct self-assessments to identify gaps and improvements aligned with the ARVAS Standards.

Requirements

  • Proven experience in a similar role, managing Retirement Community operations.
  • Strong stakeholder engagement, problem-solving, and conflict resolution skills.
  • Strong financial acumen, with experience in budgetary and financial management.
  • Compliance-driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1986.
  • Proven ability to identify, meet, and exceed key outcomes of national accreditation.
  • Experience in leading teams and managing gardening/contract services.

About Australian Unity

Australian Unity is an Equal Opportunity employer, committed to diversity and inclusion. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people.