Customer Experience Specialist

1 month ago


Chermside, Queensland, Australia Youi Full time
About Us

Youi is a leading insurance provider in Australia, experiencing remarkable growth and offering fantastic opportunities to build your career. Our new office in Chermside, Brisbane, marks a significant milestone in our journey as a challenger brand.

Job Description

We are seeking a Sales Advisor to play a pivotal role in our company's success at our Chermside office. As a key member of our team, you will be responsible for selling the benefits of our innovative products and services to customers, listening to their needs, and identifying opportunities to provide tailored policies.

Your primary objective will be to deliver exceptional customer service, work towards sales and performance targets, and demonstrate problem-solving skills with customers. You will contribute to a fun, high-performance culture and be part of a dynamic team that values great personalities and teamwork.

What We're Looking For
  • A passion for providing an exceptional customer experience
  • Outstanding communication skills
  • A drive to excel
  • Adaptability and willingness to learn
  • Confidence and a positive attitude
Benefits
  • 22 Days Annual Leave, plus volunteer leave and Yearly Salary Reviews
  • Career progression opportunities – we believe in promoting from within
  • Paid induction training and ongoing career development
  • Excellent restaurants and shopping nearby
  • End of trip facilities including towel service
  • Great public transport links
  • Casual dress code
  • Free skin checks, flu jabs, and wealth mastery sessions
  • Discounted insurance products
  • Great work-life balance with set start and finish times
  • Discounted gym memberships through Fitness Passport
  • Newly renovated building
  • Parking options
Estimated Salary: $60,000 - $80,000 per annum

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