Customer Experience Expert
4 weeks ago
About Us: At Youi, we've established ourselves as a challenger in the industry, constantly innovating with a strong commitment to putting our customers first. Our Chermside office is seeking driven individuals who are passionate about delivering exceptional customer service.
">- We're looking for someone who can sell the benefits of our innovative products and services to customers.
- A key aspect of this role is listening to customer needs and identifying opportunities to provide tailored policies.
- You'll be expected to provide top-notch customer service.
- Working towards sales and performance targets is also an essential part of this position.
- Problem-solving with customers is crucial for success in this role.
- Your ability to contribute to a fun, high-performance culture will be valued.
What We're Looking For:
- A passion for delivering an exceptional customer experience is essential.
- Outstanding communication skills are required.
- A drive to excel is necessary for this role.
- Adaptability and a willingness to learn are important qualities for this position.
- Confidence and a positive attitude are vital.
- Being a team player with great personality is highly desirable.
Why Choose Us? One of the main differences between us and our competitors is our exceptional customer service. This comes down to the kind of people we employ - those with great personalities, not afraid to be themselves, and who believe that hard work should be well rewarded.
What We Offer:
- A competitive salary of AU$65,000 per year, plus an incentive component.
- Career progression opportunities - our philosophy is to promote from within.
- Fully paid induction training and ongoing development opportunities.
- A fun, high-performance culture with casual dress and regular social events.
- Loads of employee benefits through our award-winning benefits program.
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