Communication Assistant

1 week ago

Adelaide, South Australia beBeeCommunication Full time $58,709 - $63,254
Job Title: Communication Assistant

We are seeking a highly skilled and enthusiastic individual to work as a Communication Assistant in our team. In this role, you will be the first point of contact for incoming calls and inquiries, providing prompt and professional assistance to patients, visitors, and staff members.

As a Communication Assistant, your excellent communication skills and ability to work under pressure will be invaluable as you manage multiple phone lines and ensure efficient call routing. You will also work collaboratively with other teams to provide seamless communication and support around the clock.

The ideal candidate will possess excellent interpersonal and communication skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously. They will also have a strong focus on delivering high-quality customer service and ensuring that all interactions are professional and respectful.

Key Responsibilities:
  • Manage multiple phone lines and respond to incoming calls and inquiries in a timely and professional manner
  • Provide information and assistance to patients, visitors, and staff members regarding hospital services and policies
  • Work collaboratively with other teams to provide seamless communication and support around the clock
  • Develop and maintain accurate records of patient interactions and communications
Required Skills and Qualifications:
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong focus on delivering high-quality customer service
  • Professional demeanor and respect for confidentiality
Benefits:
  • Opportunity to work in a dynamic and supportive team environment
  • Chance to develop and grow in a rapidly changing healthcare sector
  • Flexible working arrangements to suit your needs
Others:
  • Able to undergo immunisation and vaccination as required
  • Must hold a valid National Police Certificate (NPC) or equivalent

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